Service Types
Voice, messages, and faxes can be routed to one of several destination options: a configured and registered Device (e.g. SIP handset, Fractelfone mobile app, or WebRTC endpoint), Forward to another telephone number, available Conference, registered IVR, registered Scheduler, registered Fax, registered VoiceMail or registered Monetizer. There is also the option to return SIP signals (Reject, Hangup or Busy).
| Type | Value | Example |
|---|---|---|
| Device | The ID for the destination device (12 digits) | 987123543678 |
| Forward | A forwarding phone number (Max 16 digits) | 3215551111 |
| Conference | The ID for the destination conference (Max 128 characters) | CONF7339898399 |
| IVR | The ID for the destination IVR Menu (Max 128 characters) | IVR3023534287 |
| Scheduler | The ID for the destination scheduler (Max 128 characters) | TOD6485574486 |
| Fax | The ID for the destination fax (7-16 digits) | 3215551111 |
| VoiceMail | The ID for the destination voicemail box (Max 128 characters) | VM1055080443 |
| Monetizer | The ID for the destination monetizer | |
| Reject | Reject SIP Signal | |
| Hangup | Hangup SIP Signal | |
| Busy | Busy SIP Signal |
Updated 6 months ago