FAQs
1. What is 10DLC and why does it matter?
10DLC (10-digit long code) is a local-style U.S. phone number approved for A2P (Application-to-Person) messaging. It allows businesses to send SMS/MMS with higher throughput, better deliverability, and brand recognition compared to traditional long codes.
2. Who must register?
Any business (including internal-use platforms) sending A2P messages over 10-digit U.S. numbers must register their brand and campaigns.
3. What are the registration steps?
A. Brand Registration
- Legal entity name, EIN, website, address
B. Campaign Registration
- Use-case definition (e.g., OTP, Alerts)
- Message samples
- Opt-in/out disclosures
4. What makes registration mandatory?
Carriers now enforce registration. Unregistered messages are blocked or filtered, and may incur fees.
5. What are the benefits?
- ✅ Improved deliverability
- ✅ Local familiarity
- ✅ Verified brand trust
- ✅ Carrier compliance
6. What if I’m a platform or reseller?
FracTEL supports reseller/ISV flows and provides appropriate guaidance.
7. What are the risks of non-compliance?
- Blocked or filtered messages
- Additional fees
- Suspension of messaging services
8. How does FracTEL assist?
- Brand & campaign setup
- Messaging service creation
- Number assignment
- Full compliance guidance
📧 Contact[email protected] to begin your 10DLC onboarding.
Updated 3 days ago