Create Scheduler

Notes

label

Name/Label for the scheduler.

timezone

A valid timezone string. Default timezone is EST5EDT.

business_hours

An object with business hours options.

• business_hours_service_type - Routes call to a particular service type during business hours. Valid service types are Phonenumber, SpeedDial, Scheduler, Conference, Device, Scheduler, IVRMenu, TimeOfDayRoute, VoiceMail, Hangup, Busy, Reject, WebHook or WebRequest.
• business_hours_service_id - Service type id for the business hours service type
• after_hours_service_type - Routes call to a particular service type during after hours. Valid service types are Phonenumber, SpeedDial, Scheduler, Conference, Device, Scheduler, IVRMenu, TimeOfDayRoute, VoiceMail, Hangup, Busy, Reject, WebHook or WebRequest.
• after_hours_service_id - Service type id for the after hours service type
• lunch_hours_service_type - Routes call to a particular service type during lunch hours. Valid service types are Phonenumber, SpeedDial, Scheduler, Conference, Device, Scheduler, IVRMenu, TimeOfDayRoute, VoiceMail, Hangup, Busy, Reject, WebHook or WebRequest.
• lunch_hours_service_id - Service type id for the lunch hours service type
• monday, tuesday, wednesday, thursday, friday, saturday, sunday - For weekdays it requires business open and close time. Lunch start and end times are optional.

holiday_hours

• holiday_hours_service_type - Routes call to a particular service type during holiday hours. Valid service types are Phonenumber, SpeedDial, Scheduler, Conference, Device, Scheduler, IVRMenu, TimeOfDayRoute, VoiceMail, Hangup, Busy, Reject, WebHook or WebRequest.
• holiday_hours_service_id - Service type id for the holiday hours service type
• holidays - Array of the holiday object.
  • holiday_name - Name/Label for the holiday.
  • holiday_type - A public holiday or a custom holiday. Custom holiday will require start and end time.
  • custom_holiday_start - Custom holiday start time in MM-DD HH:mm format.
  • custom_holiday_end - Custom holiday end time in MM-DD HH:mm format.

override_mode

Override mode option can be used to override all other settings. Available modes are Scheduler, OfficeHours, AfterHours, Lunch and Holiday.

override_extension

1 to 6 digit extension to change override mode.

Response Properties